Information I Collect, Why I need it & How I use it

Via petitspixels.com

I don’t use cookies : I’m not analyzing how you got here or where you click… I’ve also taken down the social media sharing buttons.

When you sign up to my mailing list :

You provide me with your email address.
I will only use it to send you monthly newsletters… when I’ll find the energy to do so. ^^

When you contact me via a form :

You provide me with your email address and additional personal information (for a custom order, for example)
I will only use them to answer you and if necessary to comply with a legal obligation or court order or in connection with a legal claim.

Via etsy.com

When you purchase a digital pattern : 

I will have access to your first and last names (if that’s what you’ve chosen for a pseudonym), your pseudonym, your city, your country and your email address.

This data is stored on Etsy’s website under their Privacy Policy and I keep the emails I get each time there’s a purchase.
The French law forces me to keep invoices for 10 years.

I will use your data to provide customer support and if necessary to comply with a legal obligation or court order or in connection with a legal claim.

When you purchase a physical object or ask for a customization  : 

I will have access to your first and last names, your pseudonym, your address, your country, your email address and additional personal information if it’s a custom order.

This data is stored on Etsy’s website under their Privacy Policy and I keep the emails I get each time there’s a purchase.
The French law forces me to keep invoices for 10 years.

I will use your data to fulfill your order (I will have to share your name and address with the post office obviously), provide customer support and if necessary to comply with a legal obligation or court order or in connection with a legal claim.

Via Ravelry

When you purchase a crochet pattern, I have access to : your first and last names, your pseudonym, your country, your email address and your paypal address. If it’s a gift for another Ravelry user, I will also have access to their pseudonym.

This data is stored on Ravelry’s website under their Privacy Policy and I keep the emails I get each time there’s a purchase.
The French law forces me to keep invoices for 10 years.

I will use your data to provide customer support and if necessary to comply with a legal obligation or court order or in connection with a legal claim.

Via Love Crochet

I don’t have access to your personal data when you purchase one of my digital patterns on Love Crochet,

Via Spoonflower

When you make a purchase / contact me on Spoonflower, I only have access to your pseudonym.

This data is stored on Spoonflower’s website under their Privacy Policy.

I will send you an automated thank you message.

Via Redbubble

When you purchase products printed with my designs on Redbubble, I only have access to the destination country.

I have no use for this information but I will probably say to myself “Oh someone from ****** as bough something from me ! That’s so cool !”

Via Society6

I don’t have access to your personal data when you purchase products printed with my designs via Society6.

Via Inktale

I haven’t sold anything on Inktale yet.

Via Amazon.com

I haven’t sold anything on amazon.com yet.

Via Spreadshirt

I don’t have access to your personal data when you purchase products printed with my designs via Spreadshirt.

Via Paypal

If you pay me via Paypal, I have access to your first and last names and your email address.

I don’t personally use this data… it’s all automated anyway. But I might need it “if necessary to comply with a legal obligation or court order or in connection with a legal claim”.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy | Ravelry.
I share information with Etsy | Ravelry as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy | Ravelry Terms of Use.

• Service providers.
I engage certain trusted third parties to perform functions and provide services to my shop, such as the French post office “La Poste”. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Compliance with laws.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period:
– the data found on the invoices : 10 years
– the email addresses in my mailing list : until you unsubscribe from the newsletter

Transfers of Personal Information Outside the EU

I’m not doing it and I won’t do it.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Anne-Caroline “AnneKo” Alard, am the data controller of your personal information. If you have any questions or concerns, you may contact me at contact@petitspixels.com. Alternately, you may mail me at:

Anne-Caroline Alard
Résidence Sporting Le Diadème
18 rue des six journaux
Villa M04
24400 Mussidan
France